Diploma
Business Administration
Program Summary
Course Title
Diploma - Administration
Course Duration
12 Months
Delivery Method
Online
Tuition Fee
CAD $3750
Intake Dates
Monthly
Career Opportunities
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Administrative Assistant
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Office Administrator
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Business Support Assistant
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Receptionist
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Records Clerk
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Customer Service Representative
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Data Entry Clerk
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Office Coordinator
Entry Requirements
Academic Requirements
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Learners are expected to hold a recognised secondary school qualification or equivalent.
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Mature applicants without formal qualifications may be considered on the basis of relevant work experience and their ability to meet the demands of the programme.
English Language Requirements
Learners must demonstrate English language proficiency sufficient to successfully engage with programme materials, participate in learning activities, and complete assessments. This may be evidenced through prior education completed in English or through a recognised English language qualification.
For learners whose first language is not English, an IELTS 5.5 (overall) or above is normally accepted for entry to the diploma. Equivalent English language proficiency may include:
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PTE Academic: 42
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Duolingo English Test: 95
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TOEFL iBT: 46
Course Units
Provides a broad overview of how Canadian businesses operate, covering business types, the functional areas of an organization, and the role of business in the economy and society.
Develops the written, verbal, and interpersonal skills needed to produce clear business documents, deliver effective presentations, and communicate professionally in the Canadian workplace.
Builds practical numeracy—percentages, ratios, interest, and basic statistics—applied to everyday business tasks such as pricing, payroll, and budgeting.
Covers the day-to-day operation of a professional office, including workflow, correspondence, supplies, meetings, and administrative best practices.
Introduces the accounting cycle, debits and credits, and financial statements so students can record transactions and interpret the financial position of a business.
Covers the core marketing concepts—the marketing mix, target markets, branding, and the buyer's journey—used to promote products and services.
Introduces the key HR functions of recruiting, onboarding, training, and performance management within the framework of Canadian employment standards.
Provides a working knowledge of the Canadian legal framework affecting business, including contracts, torts, employment, and the main forms of business organization.
Examines the core functions of management—planning, organizing, leading, and controlling—alongside leadership styles and proven approaches to motivating teams.
Introduces the project life cycle and core tools for planning, scheduling, budgeting, and managing scope, risk, and stakeholders to deliver projects successfully.
Introduces the channels and tactics of online marketing—websites, social media, search, email, and content—and how they work together in a digital strategy.
Prepares students for the job market with résumé and cover-letter writing, interview practice, professional networking, and job-search strategies tailored to their field.
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Program Description
This diploma provides students with practical training in office administration, business communication, document preparation, customer service, basic accounting, records management, and workplace technology. The program is designed to help learners become organized, professional, and effective contributors in modern office environments.
Students develop the administrative and business support skills needed to work across many sectors, including corporate offices, government departments, nonprofit organizations, education, health care administration, and small businesses. Graduates may pursue administrative roles that support day-to-day operations and organizational efficiency.