Diploma
AI in the Workplace
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Program Summary
Course Title
Diploma - AI in the Workplace
Course Duration
12 Months
Delivery Method
Online
Tuition Fee
CAD $3750
Intake Dates
Monthly
Career Opportunities
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AI Productivity Assistant
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Business Technology Assistant
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Administrative Technology Coordinator
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Digital Operations Assistant
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Workflow Automation Assistant
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AI Tools Support Coordinator
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Business Process Assistant
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Digital Transformation Assistant
Entry Requirements
Academic Requirements
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Learners are expected to hold a recognised secondary school qualification or equivalent.
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Mature applicants without formal qualifications may be considered on the basis of relevant work experience and their ability to meet the demands of the programme.
English Language Requirements
Learners must demonstrate English language proficiency sufficient to successfully engage with programme materials, participate in learning activities, and complete assessments. This may be evidenced through prior education completed in English or through a recognised English language qualification.
For learners whose first language is not English, an IELTS 5.5 (overall) or above is normally accepted for entry to the diploma. Equivalent English language proficiency may include:
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PTE Academic: 42
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Duolingo English Test: 95
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TOEFL iBT: 46
Course Units
Develops the written, verbal, and interpersonal skills needed to produce clear business documents, deliver effective presentations, and communicate professionally in the Canadian workplace.
Introduces what artificial intelligence is, its history, and the main types and capabilities shaping today's workplace.
Explains in plain language how machine-learning models learn from data, without requiring a technical or mathematical background.
Explores how generative AI and large language models create text, images, and other content, and what they can and cannot do.
Develops practical skills for writing effective prompts and getting reliable, useful results from AI tools.
Builds the data skills needed to use AI well, including understanding data quality, sources, and how data drives results.
Surveys how AI tools assist with everyday office tasks such as writing, summarizing, scheduling, and data handling.
Examines how AI is applied in marketing, HR, finance, customer service, and operations to improve everyday work.
Explores the ethical issues raised by AI, including bias, fairness, transparency, and the responsible use of AI at work.
Introduces the emerging rules, privacy considerations, and Canadian legal landscape governing the use of AI in organizations.
Examines how organizations adopt AI successfully, covering change management, workflows, and measuring value.
Prepares students for the job market with résumé and cover-letter writing, interview practice, professional networking, and job-search strategies tailored to their field.
Program Description
This diploma introduces students to the practical use of artificial intelligence tools in modern workplaces. Students explore AI-assisted productivity, communication, research, workflow automation, data-informed decision-making, ethical considerations, and responsible use of AI in business environments.
The program is designed for learners who want to become more effective, adaptable, and competitive in AI-enabled workplaces. Graduates may pursue roles where AI literacy, digital confidence, administrative efficiency, and process improvement are valuable assets.
